FAQs

When will my order ship?
Regular Cases will be shipped within 2-5 business days (Monday-Friday).

Custom cases will be shipped within 5-7 business days. Remember, they are made especially for you, and take time to put together.

Are returns/ exchanges accepted? 
No. All sales are final. It is your responsibility to make sure you choose the correct case model when ordering a phone case. If you have questions regarding your order please email unicabelladesign@gmail.com 

Where do I send my images for a custom order?

Please send your precious images to unicabelladesign@gmail.com and make sure to include: order number, 6-8 images, and your preferred color background.

Where is my package? 

A tracking number is sent to your email as soon as your order has shipped. Once the order is in hands of USPS, you must contact them if you have further questions. I am not responsible for any lost/stolen packages.